American Family Field (Milwalkee Brewers)
American Family Field has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests attending games and events, including those with sensory needs. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying Brewers staff with continuous training and by offering resources and accommodations to our guests. Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads will be available at any Brewers Guest Relations kiosk (located on the Field Level near Section 116, the Loge Level behind Section 221, and on the Terrace Level behind Section 419) for guests who may feel overwhelmed by the environment. For more information on the services provided, please visit https://venue.kulturecity.org/venues/milwaukee-brewers-baseball-club.
CitiField (New York Mets)
Partnering with Kulture City, Citi Field is striving to make Mets games more inclusive and comfortable for guests with sensory processing needs. The following sensory resources are available at no charge at the Lost and Found located in the Jackie Robinson Rotunda for use during games and events.
KultureCity decals and other signage will also be located throughout the ballpark on ticket windows and in elevator lobbies, helping with awareness about the KultureCity initiative.
- Light Sensitivity Sunglasses
- Noise Reducing Headphones
- Sensory Bags
- Weighted Lap Pads
Citzens Bank Park (Philadelphia Phillies)
Sensory Activation Vehicle (S.A.V.), First Base Plaza
The Phillies and KultureCity, the nation’s leading nonprofit on sensory accessibility and acceptance for those with invisible disabilities, have brought a new dedicated room and play space for individuals with sensory processing sensitivities who may need a quieter and more secure environment while attending games at the ballpark.
Inside the S.A.V. is a sensory room outfitted with bean bags from Yogibo and visual light panels by Nanoleaf, as well as activity panels and bubble walls. The space can be used by one family/group/individual at a time when they need to step away to decompress, enabling families to take a quick break if needed before going back to enjoying the ballgame.
The experience is part of KultureCity’s sensory-inclusive program, designed to “Make the Nevers Possible” and help guests with sensory needs like PTSD, autism, dementia and strokes, just to name a few, feel welcomed.
Sensory Bags, Weighted Laptops and Social Stories, Guest Services – Main Concourse and Terrace Level
Thanks to KultureCity, fans will have access to sensory bags at Guest Services. Designed to help sensory needs in both adults and children, the sensory bags are filled with items that can help lessen sensory overload and include headphones and various fidget toys, along with visual feeling and “I need” cue cards.
Each sensory bag also includes a lanyard with a QR code, providing easy access to the KultureCity website, which will have downloadable and customized social stories for visiting Citizens Bank Park.
Fans will also have access to a weighted laptop, which can be drawn on with a water pen.
A valid credit card or acceptable form of picture identification, such as a valid driver’s license or non-driver government-issued photo ID card, is required as a deposit. Additionally, Citi Field team members are trained to recognize opportunities to assist with these guests’ enjoyment of the game.
Comerica Park (Detroit Tigers)
Comerica Park has partnered with KultureCity to make all events hosted at the arena sensory inclusive. This new initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Sensory bags, equipped with noise canceling headphones, fidget tools and verbal cue cards are available to all guests who may feel overwhelmed by the environment. Guests wishing to check out a sensory bag may do so at the Guest Services Office located at Section 130. Guests must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory bag in the same condition. Sensory bags are distributed on a first-come, first-served basis and are provided free of charge. For those who may need a quieter and more secure environment, guests also have access to the Nursing Lounge (Located behind section 210).
Dodgers Stadium (Los Angles Dodgers)
Sensory bags are available to both adults and children who may be at risk for sensory overload. These kits include noise cancelling headphones, a fidget toy, and other tools as calming mechanisms and can be checked out from any Fan Services Station. Sensory bags are property of the Los Angeles Dodgers and must be returned to Fan Services at the end of every game.
Fenway Park (Boston Red Sox)
Fenway Park does not have a designated quiet room for each game. Each season we celebrate Autism Speaks for a specific game and make a quiet room available in the Champion’s Club in right field. Fans with concerns for all other games should check in at one of the Fan Information Booths at Gates B, D or E.
Globe Life Field (Texas Rangers)
We are proud to partner with KultureCity and offer sensory bags at our Guest Services location on the Main Concourse behind section 101. Our sensory bags are cleaned between uses, include noise-cancelling headphones, fidget toys, and a feeling thermometer.
Sensory Room
Located just inside the Southwest Entrance, the sensory room provides a safe and quiet area where guests can decompress if they are starting to feel overwhelmed or overstimulated. Guests at Globe Life Field can get access to the sensory room by going to Guests Services, where a member of our team will escort them to the sensory room, or we can have a member of the guest services team meet the guest at the sensory room. Guests can use the sensory room for as long as they need it and a Guest Services Team Member will wait outside the room to help if needed.
Great American Ballpark (Cincinnati Reds)
NEW IN 2020: The TriHealth Family Zone occupies the old Redlegs Landing and concourse space behind the adjacent sections in the right field corner of the View Level. The Family Zone features the ballpark’s second nursing station, playground, batting cages, spectacular river views and more.
Sensory Room As part of the TriHealth Family Zone, fans will have access to a sensory room, a therapeutic space with a variety of equipment that provides individuals with special needs a safe location with personalized sensory input.
Guaranteed Rate Field (Chicago White Sox)
Should a quiet room be necessary, please contact a Guest Service Representatives, security guard or go to the guest relations booth and a quiet room for directions to our Sensory room located on the 400 level.
Kauffman Stadium(KC Royals)
Royals Charities Sensory Room presented by JE Dunn are located inside each dugout concourse along the first and third base side closest to the elevator. Each Royals themed room is enclosed, furnished, and features several sensory friendly features like puzzles, fidget items, bean bags, textured walls, activity panels, and wall art. Kulturecity-trained attendants will be stationed in the rooms and always ready to assist. Each room can accommodate a few families at a time. Please contact Royals Guest Services ahead of the game if you are interested in using the sensory rooms.
LoanDepot Park (Miami Marlins)
Do you or someone you know want to learn about what to expect coming to a Marlins game? View our Social Story created by KultureCity.
Nationals Park (Washington Nationals)
In partnership with Kulture City, the Nationals have opened a Sensory Room, located on the Main Concourse across from Section 140. The space features sensory activities, as well as soothing lighting and soft flooring, to help enhance the ballpark experience for guests with sensory concerns.
Petco Park (San Diego Padres)
We are proud to partner with KultureCity and offer sensory bags at our Guest Services locations at 108, 131, 303. Our sensory bags, which are all cleaned between uses, include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag. Before coming to a Padres game, be sure to review our Sensory Map as well as our Sensory Story.
PNC Park (Pittsburgh Pirates)
Partnering with Allegheny Health Network and KultureCity, PNC Park is striving to make Pirates games more inclusive and comfortable for guests with sensory processing needs. Located on our Suite Level in Suite 65 a sensory room is available for all guests with sensory processing needs. The room contains items such as bubble walls, sensory art panels, sensory touch panels, and bean bags. Guests will be allotted 15 minutes inside the room, and a Pirates team member will be available to assist with your needs.
Sensory Bags containing fidget toys, noise-cancelling headphones, weighted lap pads, and other sensory resources are available at no charge in the Main Guest Relations Office located at the bottom of the Home Plate Rotunda. A valid credit card or acceptable form of picture identification, such as a valid driver’s license or non-driver government-issued photo ID card, is required as a deposit. Additionally, Pirates team members are trained to recognize opportunities to assist with these guests’ enjoyment of the game.
Progressive Field (Cleveland Indians)
Any fan with sensory needs can pick up a KultureCity sensory bag from upper and lower fan services by leaving a valid driver’s license.
RingCentral Collesium (Oakland A’s)
Quiet Rooms or quiet spaces are available in empty, unused suites, as space permits. Guests requesting a Quiet Room should go to Ticket Services or request assistance from the Guest Services Manager.
Rogers Centre (Toronto Blue Jays)
The Toronto Blue Jays are partnered with KultureCity, a leading non-profit organization, in an effort to make Rogers Centre sensory inclusive.
Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads will be available to all guests who may feel overwhelmed by the environment. Sensory Bags are available at any Fan Services booth:
- 100 Level at Sections 120 and 135
- 200 Level at Sections 212 and 236
- 500 Level at Sections 508 and 532
For assistance during the game please approach any staff member or text Fan Assist at 647-503-4131 for support. Rogers Centre has identified a few areas in the venue where fans can take a moment to reduce overwhelming noise levels:
Quiet Areas: Gate 3 elevator lobbies (100L and 200L) and Gate 13 elevator lobby on 500L.
Sensory Room: Section 212 LEARN MORE
A social story can be found here to help plan your visit to Rogers Centre. This can also be found for download on the KultureCity app for iPhone or Android.
Target Field (Minnesota Twins)
Enhancing inclusivity and empowering all guests to thrive in the Target Field experience, the Twins are proud to invite neuroatypical guests of all ages and abilities to visit the ballpark’s new state-of-the-art UnitedHealthcare Sensory Suite. Located on the UnitedHealthcare Suite Level, the former “Suite 1” has been completely renovated and, in partnership with leading health care experts, reimagined and equipped to provide a welcoming, compatible environment in which neuroatypical guests may find temporary respite, if needed, during the game. Learn more »
Tropicana Field (Tampa Bay Rays)
Through consultation with the University of South Florida’s Center for Autism and Related Disabilities (CARD), the Sensory Room was designed to provide a safe space for anyone with sensory processing needs. You will find many fun items in this room that provide a safe and relaxing environment, while stimulating or calming specific senses. For more information, please visit raysbaseball.com/sensory-room.
Truist Park (Atlanta Braves)
The Atlanta Braves are excited to offer information and resources for families to ensure attending games is a comfortable and fun experience for everyone! We have a Social Storybook that illustrates what to expect when you come to a Braves game at Truist Park, a sensory map, dedicated Accessible Seating Specialists on staff and more. Guests who purchase tickets through the Accessible Seating Department will receive a Welcome Kit, including a special green credential that says “Braves Exceptional Fan” with a spot for emergency contact information.
Welcome Kit: While at the game, families who purchased their ‘Exceptional Fan’ specific tickets through our Accessible Services Department will have their welcome kit delivered to them in game.
- Exclusive Credentials: This will allow you to skip concessions lines if needed and provide a place for emergency contact information.*
- Sensory Map: Detailed locations for fireworks, First Aid, Guest Services Booth, family restrooms, gluten-free concessions and more. Download Sensory Map (PDF)
- Braves Fidgets
- Please visit braves.com/exceptionalfans to find your perfect seats, receive your Welcome Kit or for more information.
Please contact the Accessible Seating Department at (404)-577-9100 (Option 5) or *accessibleservices@braves.com** to receive your Welcome Kit and for more information.
Wrigley Field (Chicago Cubs)
We have partnered with KultureCity to be better prepared to assist guests with sensory sensitivities to ensure they have the most comfortable and accommodating experience possible. KultureCity is a leading nonprofit recognized nationwide for using its resources to revolutionize and effect change in the community for those with sensory needs.
Sensory kits, provided by KultureCity, are available to assist children to ensure a comfortable and fun experience at Wrigley Field. A sensory kit may be borrowed from the Fan Services Booth on the main concourse behind home plate and in the Budweiser Bleachers.
Yankee Stadium (NY Yankees)
Sensory kits are available at no charge at the Guest Relations Booths. Sensory kits include fidget toys, noise canceling headsets and sunglasses. A valid credit card or acceptable form of picture identification (e.g., valid driver’s license or nondriver government-issued photo ID card) is required as a deposit. Guests have a choice of a sensory kit for an adult or child.
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